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3wyl — A Guide on (Offending) Comments
Published: 2010-04-08 19:34:04 +0000 UTC; Views: 7803; Favourites: 405; Downloads: 0
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This guide will, hopefully, tackle the issues of how to show the disadvantages of a piece to an artist without turning them down, how to handle comments received, no matter how good or bad they are, and how to reply to the comments received, particularly if you don’t understand or you are bothered, which may lead to unnecessary drama.


How to show the disadvantages of a piece without turning the artist down (and making them feel worthless)
Tone

We all have our own perspectives, and so we all interpret things and, most importantly, comments differently. If Person A wrote a comment and thought they sounded quite calm, Person B could take the comment and perceive it as Person A attacking them.

One way to show the disadvantages of a piece is by reducing the accusing and insulting tone by introducing words such as "maybe/might", "perhaps", "I think", "could be", which softens the overall tone and make you sound less blunt and "in your face".

Additionally, putting a small disclaimer such as, "However, this is just how I see it", or "It might just be me", helps too.


Improvement

Improvement takes tone one step further. By making your tone less blunt, you could also illustrate how the person can improve and give them an alternative version to the piece, instead of saying, "The face is fat, period".

Why is the face fat?

If you included the reason why you thought the face was fat using the pointers in the Tone section above, you are already half way there.

The next half is explaining how they could improve, which leads to the next topic…


Balance

… Of finding a balance, which is key to making sure the artist doesn’t feel as if their entire piece is rubbish.

Don’t just focus on what you don’t like and what could be improved. After giving a bit of advice on how to improve, list some positive aspects about the piece, too, whether it is the colours, the details or the small things we often overlook.

Another aspect of balance is by matching your comment to the artist and their skill level. If the artist is not advanced in their art, don’t write about things that they can’t do (unless you illustrate how they can achieve it). Instead, create a balance by picking a few key areas where improvement can be made and balancing that out by the things that they can do with no improvement.


Format

Last but not least, it’s all to do with how you format and organise your comment. If you list something negative, and then a positive and then end with something negative, how will the artist feel to reading something that starts off positive, which leads to a negative and finally finishes on a positive?

In that way, a great way of making sure your comment feels balanced is by creating a "sandwich":

Positive
Negative
Positive


It really makes a difference as to how the comments are received, because if you start with the negative they read the whole comment in a bad mood and if you finish on a negative they're thinking about the bad stuff when they reply to you. ~ Itti


Comments Received (How to handle and reply)
Thanks

First of all, thank them. If they comment positively or negatively about your piece, thank them. If you don’t want to thank them for the comment, thank them for the time they spent on the comment, even if their comment is downright insulting.

Why?

Because it will hopefully soften the inevitable confrontation that you will eventually have, if the comment is offensive.

If you can’t bring yourself to thank them, don’t fret about it! We’ll just move to the next point


Take a step back and breathe

Not literally, though! (Unless you want to)

Normally, seeing things with a new perspective can help prevent any drama that is looming. If taking a step back and breathing doesn’t work, don’t comment.

There is nothing wrong with leaving the comment for a day and then coming back to it, even though commenting straight away and flaming the other person in return is so much fun.

Additionally, don’t hesitate to hide the comment if you don’t want to comment and you don’t want anyone to see. Nothing is lost or gained, in that respect.

damphyr posted an awesome guide at communityops here about feeding trolls, or rather, not feeding them. It is a worthwhile read if you have a spare moment!


Replying to comments

Sometimes, the people commenting do not make themselves clear enough. Due to this, misinterpretation can happen and things may escalate when, really, you were all talking about the same thing anyway.

Thus, if you don’t understand a comment or you are bothered by it, think whether it is because the commenter is not making themselves clear or whether they actually intended to insult your piece. If it is the latter, repeat the step previously.

If someone is rude about your piece, the instinct is to fight and be rude back. If you feel this way, try and persuade yourself that the commenter had good intensions, even if it is not true.

Additionally, some people may not be very fluent in English, so they may not be able to find a proper way of expressing their thoughts.

In conclusion, think before replying. If you are confused or disturbed, perhaps you can ask a question to help clarify that, or perhaps you could explore the possibilities of what they meant.

If you have received a brilliant comment and you don’t know how to reply, the least you could do is thank them. Some people feel that because the other person has put time into the comment, that they should put time as well into responding, but when nothing comes to mind, it may be a problem.

An idea is that you could thank the person and then go to their own gallery and comment on one of their pieces in the same way, thus expressing your gratitude in a different form.  

Overall, though, a comment is just a comment, from an artist who is just an artist. We all have different viewpoints, and like positive comments shouldn’t feed your ego (even though it does feel nice), negative comments shouldn’t bring you down, either.


A few interesting guides:

doubting your art? - DON'T!
How to feel miserable as an artist
Accept - Don't Deflect!
Getting Over The DA Blues: Help Guide
Building a Stronger Community
How to Improve your Art
Criticism vs Constructive Criticism
The Official CC Critique Guide
Writing a Critique


Final Note
This guide is by no means accurate or complete and it does not apply to everyone. It was written by ProjectComment as a Group, by deviants, for deviants in the hope of providing some things to think about.

I would like to thank the following who contributed: amaira515, ChaoticSkye Iluvocnj2006, Itti , Scarlesaur and xblackxbloodxcellx . Their efforts in the making of this guide are much appreciated, and they deserve to be recognised.


Thank you for reading.

3wyl , posting on behalf of ProjectComment



Related content
Comments: 361

namenotrequired In reply to ??? [2010-04-11 20:38:23 +0000 UTC]



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3wyl In reply to namenotrequired [2010-04-12 17:55:11 +0000 UTC]

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namenotrequired In reply to 3wyl [2010-04-12 19:53:41 +0000 UTC]



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3wyl In reply to namenotrequired [2010-04-12 20:25:02 +0000 UTC]

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namenotrequired In reply to 3wyl [2010-04-12 20:32:19 +0000 UTC]

Oh my. much love and glomping to you too.

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3wyl In reply to namenotrequired [2010-04-12 20:36:49 +0000 UTC]

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namenotrequired In reply to 3wyl [2010-04-12 21:00:51 +0000 UTC]

Yes.

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Mancoin In reply to ??? [2010-04-09 17:54:32 +0000 UTC]

Really nice guide, that everyone should read

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Maiumaora In reply to ??? [2010-04-09 16:50:47 +0000 UTC]

it saddens me that people are so sensitive that we actually need guides on how to not hurt someone's feelings/not have your feelings hurt.

-__-

I wish i could get even ONE comment that said outright that my work sucked, it would be far more useful to me than "OMG, that's so cute!"

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RockBarnes In reply to Maiumaora [2010-04-10 18:58:17 +0000 UTC]

Really?? That easy to do.

You are right insofar that you also cannot learn something from "OMG, that's so cute!" (unless you did not want it to be cute) but by and large I would like a meaningless positive comment better than a meaningless negative comment.

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Maiumaora In reply to RockBarnes [2010-04-10 21:10:38 +0000 UTC]

i'd rather have someone say my work sucked, it makes for better conversation -__-

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yeahgirl11 In reply to Maiumaora [2010-04-10 08:06:04 +0000 UTC]

You stole the words right out of my mouth. Although, I'm fortunate to get very helpful critiques, so the second part doesn't really apply- I just want someone to tell me I suck so I can ask them why.

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Maiumaora In reply to yeahgirl11 [2010-04-10 21:11:18 +0000 UTC]

i guess i left that part out

but of course i'd ask them why XD

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yeahgirl11 In reply to Maiumaora [2010-04-10 21:35:44 +0000 UTC]

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RockBarnes In reply to yeahgirl11 [2010-04-10 18:54:52 +0000 UTC]

I'm fortunate to get very helpful critiques - that is the whole difference.

I you receive a comment that boils down to THIS SUCKS there's no way to learn from it. Earlier in my life I might have asked the commenter to be more specific but now I'd just hide the comment and forget it.

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yeahgirl11 In reply to RockBarnes [2010-04-10 21:35:29 +0000 UTC]

When you asked, they didn't tell you why? If at anything, I'd probably sarcastically thank them.

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RockBarnes In reply to yeahgirl11 [2010-04-10 21:45:53 +0000 UTC]

Thankfully that didn't happen to me yet... ahem.

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yeahgirl11 In reply to RockBarnes [2010-04-13 05:09:25 +0000 UTC]

lol

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sabisaotome In reply to Maiumaora [2010-04-10 03:32:31 +0000 UTC]

My sentiments exactly.

Dammit, you made me lose the game. >:c

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Maiumaora In reply to sabisaotome [2010-04-10 04:01:27 +0000 UTC]

yes, someone who agrees

muahaha >:3

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sabisaotome In reply to Maiumaora [2010-04-10 04:30:39 +0000 UTC]

It is my hope that all intelligent statements have at least one person agreeing with them.

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Maiumaora In reply to sabisaotome [2010-04-10 04:45:38 +0000 UTC]

yes^^

I'd like you to know that your icon is distracting XD

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sabisaotome In reply to Maiumaora [2010-04-10 04:48:36 +0000 UTC]

I get that a lot, actually. I prefer the term "memorable". XD

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Maiumaora In reply to sabisaotome [2010-04-10 04:58:43 +0000 UTC]

it's not all that memorable....

maybe a more fitting term...such as "eyecatching"

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sabisaotome In reply to Maiumaora [2010-04-10 05:00:35 +0000 UTC]

;____; Man, you tell it like it is, huh?

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Maiumaora In reply to sabisaotome [2010-04-10 05:15:14 +0000 UTC]

yup ^^

idk...people tell you not to lie, but if you're honest all the time people think you're an asshole.
-__-

Us humans and our paradoxes -__-

So many reasons to hate people.
So few reasons why you shouldn't :/

It's a wonder i haven't committed homicide :/

lol, people have actually told me i seem like the kind of person to show up one day at school with a gun~

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sabisaotome In reply to Maiumaora [2010-04-10 05:20:46 +0000 UTC]

I don't know if that's something to brag about, but I understand your point.
Y'know, people need oxygen to live, but oxygen is a corrosive. We kill ourselves with every breath we take. XD I think, in a way, everything is like that.

Man, people are weird.

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Maiumaora In reply to sabisaotome [2010-04-10 05:24:51 +0000 UTC]

personally, I'm quite proud of it. It's a nice feeling to be feared :3

I've never once been beaten up/in a fight.

People are fucking confusing, and yet at the same time completely predictable.

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sabisaotome In reply to Maiumaora [2010-04-10 05:28:51 +0000 UTC]

To me, being feared means being lonely, and I've had quite enough of that.

I've been beaten up. XD Lots. My brothers used to beat the hell out of me all the time. Even in school, I got kicked around and pushed all the time. Man, I thought boys weren't supposed to hit girls.

You're totally right about people, though. I think we understand each other on multiple levels...

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Maiumaora In reply to sabisaotome [2010-04-10 05:35:49 +0000 UTC]

I'm only feared by people who don't know me well enough(well, ok, i might scare them a little)

luckily i have a few friends^^

I am the elsest child in my fmily, and my younger brothers are complete wimps -__-


I agree completely...It's very nice to have this kind of conversation with people and not get stared at like some sort of crazy person...well, i personally don't care if people think i'm crazy or not, but you get my point -__-

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sabisaotome In reply to Maiumaora [2010-04-10 05:40:00 +0000 UTC]

Nobody's scared of me until I start talking. XD I'm very thankful for the friends I have. Nobody hits me much anymore. ;w;

I'm the oldest, too, but I got in trouble if I hit my brothers back, so they pulled my hair and steal my things and beat me up all the time. IF I HIT THEM BACK, THOUGH, I GOT SPANKED. WOOHOO. There is no justice. >:U
Cowards.

Well, but it does seem a bit odd to have such a conversation on a news article about not offending people. XD

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SamBlob In reply to sabisaotome [2010-04-10 06:53:15 +0000 UTC]

Well, in that situation, the thing to do is something worth the spanking. Like setting them on fire, or throwing boiling water on them.

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sabisaotome In reply to SamBlob [2010-04-10 07:15:26 +0000 UTC]

I couldn't do that. I didn't know how to work a stove until I was 17. XD *pathetic*

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SamBlob In reply to sabisaotome [2010-04-10 08:30:22 +0000 UTC]

Ah.

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Maiumaora In reply to sabisaotome [2010-04-10 05:46:32 +0000 UTC]

nice XD

if my brothers ever hit me, i would beat them to a pulp :/

Oh yeah, we're still on that aren't we? XD

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sabisaotome In reply to Maiumaora [2010-04-10 05:52:42 +0000 UTC]

But I couldn't hit back. Sucked pretty hardcore. >.>;;
One's only a year younger than me, and he broke my first-ever pair of glasses by beating me in the face with a sneaker. e_e Then he pulled my hair and dragged me into the bathroom, wrapped his fingers in my hair more and pounded my head into the tile. I barely got away, ran into the first open door I saw (unfortunately his room) and immediately curled into a ball, protecting my neck. He went for my hair again, so I grabbed something and flung it behind me. Turns out I hit him in the eye with a plastic box. o_o Then I hightailed it. XD That was normal for us. I didn't get punished that time because he broke my $200 glasses. They were still wearable, but had to be taped on one arm. :\ 'Til I got new ones, anyway,

Yes, we are...

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Maiumaora In reply to sabisaotome [2010-04-10 05:59:18 +0000 UTC]

that reminds me of how i lost one of my teeth ^^

holy shit dude...you need revenge e__e

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sabisaotome In reply to Maiumaora [2010-04-10 06:05:08 +0000 UTC]

Pfft. I don't need revenge; I need a vacation. XD Money would be nice, too. I kinda already got it, since they make him shower now that he's in the navy. (He hates showering...and bathing and brushing his teeth and all forms of personal hygiene...)
That ass of a brother of mine makes more than I do, has a fiancee and is successful in a sense if I think about it. 'Course, I'm the good kid. Started working right out of school, want to be a teacher and draw and stuff, don't do nothin' to nobody and I've been at the same job for near 3 years makin' no more'n nine cents above minimum wage 'cuz corporate's got it rigged so raises are right before the minimum wage increases.
No, you're right. I need revenge. e____e

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Maiumaora In reply to sabisaotome [2010-04-10 06:16:06 +0000 UTC]

my brothers aren'tquite that bad...though one of them thinks that it's acceptable to brush his teeth once every 3 days e__e


that is horrible e__e

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sabisaotome In reply to Maiumaora [2010-04-10 06:36:14 +0000 UTC]

Oh, the ass one never brushed his. EVER. Brown scuzz started growing on them and he still didn't. Blegh.

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Maiumaora In reply to sabisaotome [2010-04-10 21:08:01 +0000 UTC]

-mental images-

-shudders-

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sabisaotome In reply to Maiumaora [2010-04-11 02:08:25 +0000 UTC]

Yeah. Don't even try to imagine his BREATH.

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Maiumaora In reply to sabisaotome [2010-04-11 04:21:57 +0000 UTC]

sdhkfhdsfdakjfd

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3wyl In reply to Maiumaora [2010-04-09 20:04:44 +0000 UTC]

Well, we felt it was needed, really. Quite a lot of people experience this, and I guess it is quite sad in that respect.

Ah... Have you read #ProjectComment 's previous guide on how to write an Artist's Comments? There could be a few helpful pointers, there.

In general, though, it all depends on the person and the people that watch you, or rather, the people that comment. Some are just more comfortable with that than outright saying that a piece sucks.

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Maiumaora In reply to 3wyl [2010-04-10 02:53:39 +0000 UTC]

my point exactly -__-

yes, i believe i have read that XD
I hate when people don't write anything in their artist's comments >.<

yeah, i guess so...thanks for replying

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3wyl In reply to Maiumaora [2010-04-10 18:36:06 +0000 UTC]

Hmm... =/

Activity helps, as well.

Oh, and no worries. Thank you for sharing your thoughts and such.

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BatmanWithBunnyEars In reply to Maiumaora [2010-04-09 18:35:07 +0000 UTC]

They really should have written this in such a way that it wouldn't sadden you...

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Maiumaora In reply to BatmanWithBunnyEars [2010-04-09 18:45:35 +0000 UTC]

there is no way to do that XD

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ShadeyBabey In reply to ??? [2010-04-09 16:06:11 +0000 UTC]

Its a shame but the net as a tool has its pros and cons ~ ppl will get upset bout many things here~ who dev watches them ~ how often those ppl praise their golden ass-et~ down to who comes to even say thank you. Some fail to keep in mind how large dA is and how one persons "advice" is just that "advice" from ONE person.
I really hate to give advice because Im always concerned how it will be taken. Plus I would be that example of "Sometimes, the people commenting do not make themselves clear enough" but if a piece moves me I just dont want to be that type of person that just passes out generic "Its beautiful, dear" .Besides I first learned to draw horses in school from a mentally retarded girl, if I had not listened to her ~ would I even be making art now? Comments from your peers is so Important~ to be given and received because no matter Who we are as Artist there is always something to be learned from someone.

Everyone & Everything is my "Sensei"

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3wyl In reply to ShadeyBabey [2010-04-09 20:01:19 +0000 UTC]

Quite true, that.

dA is very large indeed. You need to really work to be seen around here.

I think that... if one has a concern such as that, it is a shame, because one really shouldn't have to think that and be stopped by it, when giving advice. =/

Wise words, there.

Not to mention that comments shouldn't be taken for granted, ever. I think... when some of us continuously receive comments, we forget that. =/

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