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3wyl — A Guide on (Offending) Comments
Published: 2010-04-08 19:34:04 +0000 UTC; Views: 7771; Favourites: 405; Downloads: 0
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This guide will, hopefully, tackle the issues of how to show the disadvantages of a piece to an artist without turning them down, how to handle comments received, no matter how good or bad they are, and how to reply to the comments received, particularly if you don’t understand or you are bothered, which may lead to unnecessary drama.


How to show the disadvantages of a piece without turning the artist down (and making them feel worthless)
Tone

We all have our own perspectives, and so we all interpret things and, most importantly, comments differently. If Person A wrote a comment and thought they sounded quite calm, Person B could take the comment and perceive it as Person A attacking them.

One way to show the disadvantages of a piece is by reducing the accusing and insulting tone by introducing words such as "maybe/might", "perhaps", "I think", "could be", which softens the overall tone and make you sound less blunt and "in your face".

Additionally, putting a small disclaimer such as, "However, this is just how I see it", or "It might just be me", helps too.


Improvement

Improvement takes tone one step further. By making your tone less blunt, you could also illustrate how the person can improve and give them an alternative version to the piece, instead of saying, "The face is fat, period".

Why is the face fat?

If you included the reason why you thought the face was fat using the pointers in the Tone section above, you are already half way there.

The next half is explaining how they could improve, which leads to the next topic…


Balance

… Of finding a balance, which is key to making sure the artist doesn’t feel as if their entire piece is rubbish.

Don’t just focus on what you don’t like and what could be improved. After giving a bit of advice on how to improve, list some positive aspects about the piece, too, whether it is the colours, the details or the small things we often overlook.

Another aspect of balance is by matching your comment to the artist and their skill level. If the artist is not advanced in their art, don’t write about things that they can’t do (unless you illustrate how they can achieve it). Instead, create a balance by picking a few key areas where improvement can be made and balancing that out by the things that they can do with no improvement.


Format

Last but not least, it’s all to do with how you format and organise your comment. If you list something negative, and then a positive and then end with something negative, how will the artist feel to reading something that starts off positive, which leads to a negative and finally finishes on a positive?

In that way, a great way of making sure your comment feels balanced is by creating a "sandwich":

Positive
Negative
Positive


It really makes a difference as to how the comments are received, because if you start with the negative they read the whole comment in a bad mood and if you finish on a negative they're thinking about the bad stuff when they reply to you. ~ Itti


Comments Received (How to handle and reply)
Thanks

First of all, thank them. If they comment positively or negatively about your piece, thank them. If you don’t want to thank them for the comment, thank them for the time they spent on the comment, even if their comment is downright insulting.

Why?

Because it will hopefully soften the inevitable confrontation that you will eventually have, if the comment is offensive.

If you can’t bring yourself to thank them, don’t fret about it! We’ll just move to the next point


Take a step back and breathe

Not literally, though! (Unless you want to)

Normally, seeing things with a new perspective can help prevent any drama that is looming. If taking a step back and breathing doesn’t work, don’t comment.

There is nothing wrong with leaving the comment for a day and then coming back to it, even though commenting straight away and flaming the other person in return is so much fun.

Additionally, don’t hesitate to hide the comment if you don’t want to comment and you don’t want anyone to see. Nothing is lost or gained, in that respect.

damphyr posted an awesome guide at communityops here about feeding trolls, or rather, not feeding them. It is a worthwhile read if you have a spare moment!


Replying to comments

Sometimes, the people commenting do not make themselves clear enough. Due to this, misinterpretation can happen and things may escalate when, really, you were all talking about the same thing anyway.

Thus, if you don’t understand a comment or you are bothered by it, think whether it is because the commenter is not making themselves clear or whether they actually intended to insult your piece. If it is the latter, repeat the step previously.

If someone is rude about your piece, the instinct is to fight and be rude back. If you feel this way, try and persuade yourself that the commenter had good intensions, even if it is not true.

Additionally, some people may not be very fluent in English, so they may not be able to find a proper way of expressing their thoughts.

In conclusion, think before replying. If you are confused or disturbed, perhaps you can ask a question to help clarify that, or perhaps you could explore the possibilities of what they meant.

If you have received a brilliant comment and you don’t know how to reply, the least you could do is thank them. Some people feel that because the other person has put time into the comment, that they should put time as well into responding, but when nothing comes to mind, it may be a problem.

An idea is that you could thank the person and then go to their own gallery and comment on one of their pieces in the same way, thus expressing your gratitude in a different form.  

Overall, though, a comment is just a comment, from an artist who is just an artist. We all have different viewpoints, and like positive comments shouldn’t feed your ego (even though it does feel nice), negative comments shouldn’t bring you down, either.


A few interesting guides:

doubting your art? - DON'T!
How to feel miserable as an artist
Accept - Don't Deflect!
Getting Over The DA Blues: Help Guide
Building a Stronger Community
How to Improve your Art
Criticism vs Constructive Criticism
The Official CC Critique Guide
Writing a Critique


Final Note
This guide is by no means accurate or complete and it does not apply to everyone. It was written by ProjectComment as a Group, by deviants, for deviants in the hope of providing some things to think about.

I would like to thank the following who contributed: amaira515, ChaoticSkye Iluvocnj2006, Itti , Scarlesaur and xblackxbloodxcellx . Their efforts in the making of this guide are much appreciated, and they deserve to be recognised.


Thank you for reading.

3wyl , posting on behalf of ProjectComment



Related content
Comments: 361

3wyl In reply to ??? [2013-02-05 10:45:28 +0000 UTC]

Thank you for the support!

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hefeigal In reply to ??? [2012-07-25 00:36:01 +0000 UTC]

I hope you don't mind that I featured this guide on my journal! [link]

If you'd like me to remove it, feel free to note me!

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3wyl In reply to hefeigal [2012-07-25 13:54:20 +0000 UTC]

Of course not, thank you!

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Astrikos In reply to ??? [2012-06-12 17:58:20 +0000 UTC]

Awesome as always 3wyl! I love this! Helping deviants everywhere!

Great article!

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3wyl In reply to Astrikos [2012-06-12 18:41:13 +0000 UTC]

It's a bit outdated.

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Astrikos In reply to 3wyl [2012-06-13 00:14:26 +0000 UTC]

I'm having fun looking at everyone's journals and gallery from a while ago.

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3wyl In reply to Astrikos [2012-06-13 20:21:59 +0000 UTC]

That must take a long time?

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Astrikos In reply to 3wyl [2012-06-13 20:58:19 +0000 UTC]

I just click the random button, and it showed up in the browse journals!

👍: 0 ⏩: 1

3wyl In reply to Astrikos [2012-06-15 08:18:34 +0000 UTC]

That's pretty cool.

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Astrikos In reply to 3wyl [2012-06-28 20:53:20 +0000 UTC]

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twilirito94 In reply to ??? [2010-10-28 20:09:00 +0000 UTC]

Really good article! It makes me think twice before replying to someone who is being rude or unclear.

👍: 0 ⏩: 1

3wyl In reply to twilirito94 [2010-10-29 12:52:52 +0000 UTC]

Ah, that's good then!

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Aspiring-writer16 In reply to ??? [2010-07-10 20:05:19 +0000 UTC]

Great article, thanks for writing it!

👍: 0 ⏩: 1

3wyl In reply to Aspiring-writer16 [2010-07-11 19:37:33 +0000 UTC]

It's a pleasure! It's great you've got something out of it.

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greendragon22 In reply to ??? [2010-06-24 19:51:52 +0000 UTC]

Excellent article.

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Manzhanz In reply to ??? [2010-05-03 15:01:58 +0000 UTC]

Ok, i suppose i agree. But i dont really understand why i can't simply say " i dont really like this much" or "that's hardly original" I feel theres a double standard when it comes to positive and negative comments. You can get away with a meaningless positive comment "XD so cool" that doesn't help the artist, but do so with a un-positive comments, and you get crucified.

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3wyl In reply to Manzhanz [2010-05-03 19:02:36 +0000 UTC]

That is quite true... but you can always support it by explaining why.

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Kassi-Kamira In reply to ??? [2010-04-13 15:44:42 +0000 UTC]

Haha, yay me. I already do most of this

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Strativarious In reply to ??? [2010-04-12 20:28:02 +0000 UTC]

A lovely article that needs to be seen by the community. I bet lots of people have had concerns on commenting fellow members and this addresses the "need-to-know" of comment. Thanks for the great article!

👍: 0 ⏩: 1

3wyl In reply to Strativarious [2010-04-12 20:39:05 +0000 UTC]

We hope so!

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TheBulletAlchemist [2010-04-12 03:18:40 +0000 UTC]

Most annoying thing ever: When people ask for tips on improvement and once they get tips on improvement they go "Oh...well now I don't wanna do art anymore and I'm quitting deviantART and blahblahblahwhinewhinewhine".

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3wyl In reply to TheBulletAlchemist [2010-04-12 17:34:51 +0000 UTC]

Ah.. yes, indeed. I've never come across that, myself. =/

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TheBulletAlchemist In reply to TheBulletAlchemist [2010-04-12 03:20:03 +0000 UTC]

I lied. The most annoying thing ever is people who chew their gum with their mouths open. They should see themselves. Especially the teenagers who give their teachers a blank stare while chewing their gum like a grazing cow. It's pathetic.

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xblackxbloodxcellx In reply to ??? [2010-04-11 09:51:57 +0000 UTC]

Hey, this is a really, really well written guide, congrats (to you, *3wyl , the most )!

All I can think of now is saying "Thank you" for writing this in such a nice way.

👍: 0 ⏩: 1

3wyl In reply to xblackxbloodxcellx [2010-04-11 19:04:53 +0000 UTC]



It is a delicate matter.

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xblackxbloodxcellx In reply to 3wyl [2010-04-11 19:17:26 +0000 UTC]

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ppgrainbow In reply to ??? [2010-04-11 02:05:33 +0000 UTC]

Good job on the article regarding offensive commentary on this site and how to deal with it!

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BlueSolitaire In reply to ??? [2010-04-11 00:48:35 +0000 UTC]

Dude/dudette, this article SO needed to be written. Thanks.

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Theacception In reply to ??? [2010-04-10 19:55:04 +0000 UTC]

Thank you~

I have a problem with trying to help artists by giving back constructive critism. 'Cause I'm afraid they'll take me as being offensive. I'll be using this as a refrence and be usin' that sandwich method

Now to read those other articles!

Adios mí amiga.

-B'S.

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3wyl In reply to Theacception [2010-04-11 19:04:34 +0000 UTC]

Aww...

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Paddington-Owl In reply to ??? [2010-04-10 19:52:19 +0000 UTC]

I always think it is awful when someone puts down an artist or piece just because they fancy it. There was a girl once who tried to trash a friend of mine for simply being more popular. Thankfully, he decided not to leave the community and believed his watchers over her.

I do agree with =graphicqueen91 people should really think before they start typing. If you would never say it to their face, do not take the easy route and type it!

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3wyl In reply to Paddington-Owl [2010-04-11 19:04:26 +0000 UTC]

Oh dear... =/

Popularity is generally a no, no... I mean, all sorts of drama can happen from it.

Good.

Indeed!

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Paddington-Owl In reply to 3wyl [2010-04-13 08:33:39 +0000 UTC]

Absolutely!

A free months ago, a deviant sent me a note about ZQ [link] saying that he had no idea what the hype was about. I was blown away that there was hype about it, it had only been viewed 7 times. We talked about it, I said to him that it was okay that he didn't like it, everyone has their own cup of tea, but I can see why another artist might take serious offense.

A girl I first met on here, put up her artwork of some trees and the first comment was so rude, she left dA the next day.

Terrific article though, it is so awful when someone becomes abusive in their language.

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3wyl In reply to Paddington-Owl [2010-04-13 20:11:01 +0000 UTC]

Mm-hmm.

Oh dear... =/

Yes, very true.. Words carry great impact and such.

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Paddington-Owl In reply to 3wyl [2010-04-15 21:41:33 +0000 UTC]

That they do. Keep up the amazing work & stay safe sweetie!

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3wyl In reply to Paddington-Owl [2010-04-16 19:10:42 +0000 UTC]

You too!

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Pixelated-Dreams In reply to ??? [2010-04-10 16:07:41 +0000 UTC]

Ok, I dig what youre saying.

Now what if nothing was positive about it?

I mean like, It's so bad, that it has no redeeming qualities what so ever?

(Inb4 Art is expression/Youre wrong, all art has good things/blah blah blah cry)

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-12 03:18:36 +0000 UTC]

If you can't find anything nice to say then keep your mouth shut. It's as simple as that.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-12 04:00:45 +0000 UTC]

Not really.
It depends on the circumstances.
When it comes to people, sure.
When it comes to other things like wanting to Improve at something (anything), You cant pull all your punches.

And besides, if this were true, no one would have done anything ever.

"I dont like the way you run this factory!"
"Youre hurting my feelings!"
"Oh Im sorry, Carry on"

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-12 09:46:35 +0000 UTC]

Well that's kind of obvious, but in a situation where no one is in any actual danger there's no reason to tell someone "there's no part about your art that's any good" because chances are you're wrong. Just because you can't find anything good in someone's work doesn't mean no one else will.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-12 15:26:53 +0000 UTC]

So, if some one sees a glimmer of light, no one else should say they -cant- see anything?

But my argument is about the people (like me, or used to be) who still draw like theyre 12 when theyre 16+, and want to get better.

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-12 19:20:16 +0000 UTC]

Age has nothing to do with it. Typical sixteen year olds are horrible artists. You have to practice to get better.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-13 01:48:37 +0000 UTC]

Actually, age has everything to do with it.
do you expect a 16 year old to go to a life drawing class? Or listen to anybody for that matter?

But also, these horrible artists think they are -good- artists, because everybody says all the positives of their work.

Because everybody with nothing positive to say had to "shut their mouths"

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-13 10:01:16 +0000 UTC]

Uhm...I'm 17...and when people give me advice about my art I do listen. Also, I would LOVE to go to a life drawing class. So no, age STILL has nothing to do with it. It depends on how much passion you have.

and I never said that everything said to the person has to be completely positive, but it certainly shouldn't be entirely negative either.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-13 18:35:36 +0000 UTC]

I wasnt talking about you, specifically.
And Passion, doesnt have as much as an impact as age does, while also passion can be a bad thing.
You put time and "your heart" into a painting, and then some one comes around and says that you should do or add something to it. If you were older (Maybe 17+), you would probably listen, while a younger person would use their "passion" as a defense "I WANTED IT THAT WAY, YOU DONT KNOW ANYTHING, ITS MY STYLE, ITS CARTOONS, ITS ANIME etc."

This brings me back to what I said before, what if there is nothing positive about it?

But It doesnt matter really. I havent seen anything that bad. Yet.

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-13 20:50:14 +0000 UTC]

Sometimes people really do want it that way.
And I know plenty of people over eighteen who whine and cry when you give them a simple tip.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-14 01:19:42 +0000 UTC]

I know.
It happens.

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-14 01:22:36 +0000 UTC]

So it isn't age. It's maturity level.

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Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-14 01:26:14 +0000 UTC]

Age does effect that.
I was more "Mature" a few years ago.
And a few people I know were more "Mature."

Age does matter.

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TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-14 01:29:43 +0000 UTC]

I still don't think it does. Age doesn't determine your maturity level. Some thirty year olds are less mature than a ten year old.

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