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3wyl — A Guide on (Offending) Comments
Published: 2010-04-08 19:34:04 +0000 UTC; Views: 7771; Favourites: 405; Downloads: 0
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This guide will, hopefully, tackle the issues of how to show the disadvantages of a piece to an artist without turning them down, how to handle comments received, no matter how good or bad they are, and how to reply to the comments received, particularly if you don’t understand or you are bothered, which may lead to unnecessary drama.


How to show the disadvantages of a piece without turning the artist down (and making them feel worthless)
Tone

We all have our own perspectives, and so we all interpret things and, most importantly, comments differently. If Person A wrote a comment and thought they sounded quite calm, Person B could take the comment and perceive it as Person A attacking them.

One way to show the disadvantages of a piece is by reducing the accusing and insulting tone by introducing words such as "maybe/might", "perhaps", "I think", "could be", which softens the overall tone and make you sound less blunt and "in your face".

Additionally, putting a small disclaimer such as, "However, this is just how I see it", or "It might just be me", helps too.


Improvement

Improvement takes tone one step further. By making your tone less blunt, you could also illustrate how the person can improve and give them an alternative version to the piece, instead of saying, "The face is fat, period".

Why is the face fat?

If you included the reason why you thought the face was fat using the pointers in the Tone section above, you are already half way there.

The next half is explaining how they could improve, which leads to the next topic…


Balance

… Of finding a balance, which is key to making sure the artist doesn’t feel as if their entire piece is rubbish.

Don’t just focus on what you don’t like and what could be improved. After giving a bit of advice on how to improve, list some positive aspects about the piece, too, whether it is the colours, the details or the small things we often overlook.

Another aspect of balance is by matching your comment to the artist and their skill level. If the artist is not advanced in their art, don’t write about things that they can’t do (unless you illustrate how they can achieve it). Instead, create a balance by picking a few key areas where improvement can be made and balancing that out by the things that they can do with no improvement.


Format

Last but not least, it’s all to do with how you format and organise your comment. If you list something negative, and then a positive and then end with something negative, how will the artist feel to reading something that starts off positive, which leads to a negative and finally finishes on a positive?

In that way, a great way of making sure your comment feels balanced is by creating a "sandwich":

Positive
Negative
Positive


It really makes a difference as to how the comments are received, because if you start with the negative they read the whole comment in a bad mood and if you finish on a negative they're thinking about the bad stuff when they reply to you. ~ Itti


Comments Received (How to handle and reply)
Thanks

First of all, thank them. If they comment positively or negatively about your piece, thank them. If you don’t want to thank them for the comment, thank them for the time they spent on the comment, even if their comment is downright insulting.

Why?

Because it will hopefully soften the inevitable confrontation that you will eventually have, if the comment is offensive.

If you can’t bring yourself to thank them, don’t fret about it! We’ll just move to the next point


Take a step back and breathe

Not literally, though! (Unless you want to)

Normally, seeing things with a new perspective can help prevent any drama that is looming. If taking a step back and breathing doesn’t work, don’t comment.

There is nothing wrong with leaving the comment for a day and then coming back to it, even though commenting straight away and flaming the other person in return is so much fun.

Additionally, don’t hesitate to hide the comment if you don’t want to comment and you don’t want anyone to see. Nothing is lost or gained, in that respect.

damphyr posted an awesome guide at communityops here about feeding trolls, or rather, not feeding them. It is a worthwhile read if you have a spare moment!


Replying to comments

Sometimes, the people commenting do not make themselves clear enough. Due to this, misinterpretation can happen and things may escalate when, really, you were all talking about the same thing anyway.

Thus, if you don’t understand a comment or you are bothered by it, think whether it is because the commenter is not making themselves clear or whether they actually intended to insult your piece. If it is the latter, repeat the step previously.

If someone is rude about your piece, the instinct is to fight and be rude back. If you feel this way, try and persuade yourself that the commenter had good intensions, even if it is not true.

Additionally, some people may not be very fluent in English, so they may not be able to find a proper way of expressing their thoughts.

In conclusion, think before replying. If you are confused or disturbed, perhaps you can ask a question to help clarify that, or perhaps you could explore the possibilities of what they meant.

If you have received a brilliant comment and you don’t know how to reply, the least you could do is thank them. Some people feel that because the other person has put time into the comment, that they should put time as well into responding, but when nothing comes to mind, it may be a problem.

An idea is that you could thank the person and then go to their own gallery and comment on one of their pieces in the same way, thus expressing your gratitude in a different form.  

Overall, though, a comment is just a comment, from an artist who is just an artist. We all have different viewpoints, and like positive comments shouldn’t feed your ego (even though it does feel nice), negative comments shouldn’t bring you down, either.


A few interesting guides:

doubting your art? - DON'T!
How to feel miserable as an artist
Accept - Don't Deflect!
Getting Over The DA Blues: Help Guide
Building a Stronger Community
How to Improve your Art
Criticism vs Constructive Criticism
The Official CC Critique Guide
Writing a Critique


Final Note
This guide is by no means accurate or complete and it does not apply to everyone. It was written by ProjectComment as a Group, by deviants, for deviants in the hope of providing some things to think about.

I would like to thank the following who contributed: amaira515, ChaoticSkye Iluvocnj2006, Itti , Scarlesaur and xblackxbloodxcellx . Their efforts in the making of this guide are much appreciated, and they deserve to be recognised.


Thank you for reading.

3wyl , posting on behalf of ProjectComment



Related content
Comments: 361

Pixelated-Dreams In reply to ??? [2010-04-14 02:10:18 +0000 UTC]

Age effects the capacity of maturity.
And I still think it does.

👍: 0 ⏩: 1

TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-14 10:05:59 +0000 UTC]

I know kids who are more mature than any adult I know.

Age doesn't effect how well you draw/paint. There are people who have only been drawing for about four years who are better than me, and I've been drawing since I learned how to pick up a pencil, and not little scribbling like most kids do, serious attempts at making something worth looking at.

I'm 17 and there are preteens who are better than me, and there are adults that I probably can draw better than.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-14 12:55:45 +0000 UTC]

Anyone can learn how to draw regardless of age and four years sounds about right.
But I agree, sort of. I can show you the work of some 10 year old girl who can photocopy pictures and paint them.
Its photo realistic, but its meh.

But to be honest youre using shortcuts in your drawing. (aka, youre drawing anime.)
I was in your shoes. I thought this girl that I knew was better than me because she could draw anime characters better.

And then I buckled down, stopped drawing anime, and Doubled my skill in a year (which is comming up soon).

TLR;
Age Still matters IMO & Stop drawing anime.

👍: 0 ⏩: 1

TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-14 15:36:18 +0000 UTC]

No. And also, anime is just as valid an art form as any other. It isn't a short cut, and it isn't easy. Maybe it was for you, but it isn't for me. Also, drawing anime makes me happy.

I love the style. I think it's beautiful. I will NEVER give up drawing anime. It's my passion.

The fact that I love to draw anime doesn't make me any less of an artist than anyone else.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-14 20:06:28 +0000 UTC]

Then you shouldnt whine "These people are better than me, and they've been drawing for four years."

Because you already have the answer.

Also, youre Implying.
A lot.
"Anime is a valid art form"
"any less of an Artist"
Implying.

👍: 0 ⏩: 1

TheBulletAlchemist In reply to Pixelated-Dreams [2010-04-14 20:24:22 +0000 UTC]

Implying what?

The form of art you draw doesn't determine how well you draw.
Also, I don't whine about it. It doesn't bother me at all that there are people who draw better than me.

So anyway, I don't really want to associate myself with you anymore, since you turned a simple disagreement about maturity into an attack of my artistic ability (very immature, by the way).

I hope you have a nice life.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to TheBulletAlchemist [2010-04-14 20:32:32 +0000 UTC]

Implying that I said art wasnt any of those things.

And, it does.
Really.

When was this? I never was "attacking you."
Way to miss the point of this News post by the way.

👍: 0 ⏩: 0

3wyl In reply to ??? [2010-04-10 18:56:04 +0000 UTC]

Ah.. I don't believe that.

Of course, you may believe differently, but I feel that every single piece of art has something positive about it.

Sometimes, it takes a while or you need to look really hard, but... eh, that's just what I believe in.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to 3wyl [2010-04-10 18:58:56 +0000 UTC]

Well Im not going to try and change what you believe.

But there are certain things you should open your eyes too.

👍: 0 ⏩: 1

3wyl In reply to Pixelated-Dreams [2010-04-10 19:11:50 +0000 UTC]

How do you mean?

👍: 0 ⏩: 1

Pixelated-Dreams In reply to 3wyl [2010-04-10 19:17:00 +0000 UTC]

An 18 year old draws something generic, Broken limbs, and stiff.

I find it to be terrible and has no good things.

You would try and find something good about it, instead of biting a bullet and saying that it is bad.

👍: 0 ⏩: 1

3wyl In reply to Pixelated-Dreams [2010-04-10 19:23:54 +0000 UTC]

Yes, that is true.

Art is... well, art is art.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to 3wyl [2010-04-10 20:08:26 +0000 UTC]

Tis why I said "Inb4 art is expression etc"

Sure it is art, is it good art?
Not at all.

👍: 0 ⏩: 1

3wyl In reply to Pixelated-Dreams [2010-04-10 20:16:33 +0000 UTC]

Whatever floats your boat.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to 3wyl [2010-04-10 21:34:20 +0000 UTC]

Floats well.

👍: 0 ⏩: 0

Naaya-Neko In reply to ??? [2010-04-10 16:16:37 +0000 UTC]

Don't bother commenting?

👍: 0 ⏩: 1

Pixelated-Dreams In reply to Naaya-Neko [2010-04-10 16:20:59 +0000 UTC]

Ok, now what if the person thinks they are good and are getting buttpats by the blind?

(Also, I decided to say they are aged 16+ since I feel a little bad after telling a 14 year old they suck.)

👍: 0 ⏩: 2

Naaya-Neko In reply to Pixelated-Dreams [2010-04-10 23:52:34 +0000 UTC]

Well, I'd say my answer remains the same. Almost everyone is stubborn on the internet, or it seems that way, so it's not really going to have much effect usually even if you try to bring them down to reality.

I tried that once with what may have been the worst poem I've ever read, because they were a very popular user (not for writing, I should say, it was a new venture for them I believe) all previous commenters were looking up to them with adoring eyes and telling them how beautiful it was, and oh! it got terribly ugly when I stepped in.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to Naaya-Neko [2010-04-10 23:55:55 +0000 UTC]

This is why I should never talk to anyone.
*Stubborn to the core*
But then again, I am on the internet, so I MUST comment.

👍: 0 ⏩: 1

Naaya-Neko In reply to Pixelated-Dreams [2010-04-11 00:17:12 +0000 UTC]

Amy: Haha, I was quite the same way...until my dad joined deviantART. I think his stock of deviant wisdom has been a good influence on me!

👍: 0 ⏩: 0

zanessa4ever In reply to Pixelated-Dreams [2010-04-10 16:53:43 +0000 UTC]

D: YOU SEE THEM TOO.

Maybe I'm one of them. I sure hope not. But I see these kids everywhere I look; especially the base users, who think their art is JUST amazing.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to zanessa4ever [2010-04-10 17:26:29 +0000 UTC]

Well yeah.

And ill use you as an example (since you have no age shown, ill assume youre 15-17)

Ill be honest.
There is really nothing positive I could say about what you have drawn.
But I would point you in the better direction.

Will I? Not right now, maybe.

👍: 0 ⏩: 2

RockBarnes In reply to Pixelated-Dreams [2010-04-10 18:06:24 +0000 UTC]

XD being 2 years older and drawing like I've just seen in your gallery, you have hardly the right to complain about other people's abilities. I would be so bold to say that you are hardly able to point someone into a better direction.

My advice: If you don't find anything positive in a piece of artwork AND don't want to help the artist to improve, then by all means: RUN. And don't come back.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to RockBarnes [2010-04-10 18:57:09 +0000 UTC]

Who said I was complaining about her abilities?
Oh, and I am that bold. Now Look at her gallery, and look at mine.
See the difference?

Ive just seen your gallery and you have no right what so ever to say anything.
Do something with a pencil and paper, then We'll talk.

Your advice: Bullshit.

👍: 0 ⏩: 1

RockBarnes In reply to Pixelated-Dreams [2010-04-10 19:21:43 +0000 UTC]

Yeah, I see the difference: Yours are worse. You are less able to draw a straight line than she is.

I know I cannot draw, at least not good enough to meet my own standards, that's why I don't upload my attempts here.

But I'm not blind. What I have seen in your gallery has less potential than what I've seen in her gallery. And you are older, one could expect you to be better. Unless you started drawing a few weeks ago.

Really, given that you cannot give advices on how to improve, the best you could do is stay quiet if you don't like something.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to RockBarnes [2010-04-10 20:07:20 +0000 UTC]

"Yours are worse"
0/10 you fail at trolling.

You scared?

Everyone has potential. Something a good artist would know.
You wouldnt know anything about that.

Clearly you didnt look at the dates. Seeing as this account was made nearly a year ago now, and the last thing I posted was in December/November.

I can give advice. more than what most people give here.
Just that at this moment, Im tired as hell and dont feel like restating everything I say to every other person I talk to.

So to measure how good some one is, is to see how straight they can draw a line?

Ive met the worst troll ever.

👍: 0 ⏩: 1

RockBarnes In reply to Pixelated-Dreams [2010-04-10 21:52:44 +0000 UTC]

"0/10 you fail at trolling."
"Ive met the worst troll ever."
Thank you.


"You Scared?"
About what?


"Everyone has potential."
Right, but some have more, some have less potential. Interesting that you don't know about that.


"Clearly you didnt look at the dates."
Right again. I didn't care enough. Still don't.


"...tired..."
Feel free to not answer.


"So to measure how good some one is, is to see how straight they can draw a line?"
When it comes to drawing: Yes.
Feel free to ask real artists about that.


Btw, one of the mistakes you make in most of your drawings is the same that zanessa4ever "does" - only it's noticeably worse in your case since you are going for a more realistic style. Now guess what the mistake is.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to RockBarnes [2010-04-10 23:21:59 +0000 UTC]

No Problem.

You scared to post your work?

Not really.

Cool story.

Cool story.

Youre an Idiot.

Actually I want to do a comic style. And though study and practice you MUST draw from life in order to be good at what you want to do.

Youre one of those idiots that goes "Oh, Since theyre going for an anime style... you can skip all the practice and study and just copy and it will look good"

My mistake?
No idea. Enlighten me, since you are the Know all artist.

👍: 0 ⏩: 1

RockBarnes In reply to Pixelated-Dreams [2010-04-11 00:39:57 +0000 UTC]

Now I get tired of this.

Comic style? Pathetic. Draw from life? Even more pathetic, just look at your gallery yourself.

And your mistake - I give you a hint: Body proportions.

There's some more wrong, but I'm finished with this.

👍: 0 ⏩: 1

Pixelated-Dreams In reply to RockBarnes [2010-04-11 02:14:30 +0000 UTC]

I do. Every day.
And I go, GOD DAMN LOOK AT THAT SHIT.
And then I get over it and go do something else.

Proportions: Derp.
Because big heads and big eyes are Soooo correct in anime.

Seriously, youre like, the latest person to tell me that, but you lack the skill (and knowledge) of the others that have told me this very same thing.

Fuck off and get some skill.

👍: 0 ⏩: 0

zanessa4ever In reply to Pixelated-Dreams [2010-04-10 17:42:30 +0000 UTC]

Yeah, I'm 16.

And I know my art isn't all it can be. I would like critique, if you'd like to give it, some day.

👍: 0 ⏩: 1

RockBarnes In reply to zanessa4ever [2010-04-10 18:34:55 +0000 UTC]

I don't think he can... [link]

I see more potential in you than I see in him. But that may be just me

👍: 0 ⏩: 1

zanessa4ever In reply to RockBarnes [2010-04-10 19:52:01 +0000 UTC]

Tahnk you. I am thinking he said what he said because I draw in a very generic anime style--I am not really one for realism. But thank you very much for being supportive of me

👍: 0 ⏩: 0

Neven-Ebrez In reply to ??? [2010-04-10 15:44:36 +0000 UTC]

This article, in my opinion, is best served if you want the artist to listen to your opinion respectfully, which is what most artist want. So, in that aspect, it is very good.

I think when talking about something negative, you should be clear and type like you have an education. Have some respect for yourself and others, plain and simple.

👍: 0 ⏩: 1

3wyl In reply to Neven-Ebrez [2010-04-10 18:54:58 +0000 UTC]

Indeed. It never hurts, I guess.

👍: 0 ⏩: 0

musiqueen In reply to ??? [2010-04-10 15:22:32 +0000 UTC]

Great article I usually make a point of not criticizing a piece if I can't find something nice to say after I do so.

👍: 0 ⏩: 1

3wyl In reply to musiqueen [2010-04-10 18:54:40 +0000 UTC]

Indeed! I reckon that is quite fair.

👍: 0 ⏩: 0

hyenacub In reply to ??? [2010-04-10 09:31:26 +0000 UTC]

" if you start with the negative they read the whole comment in a bad mood and if you finish on a negative they're thinking about the bad stuff when they reply to you"

A heck of a good point! A nice article! C:

👍: 0 ⏩: 0

hypnogoddess In reply to ??? [2010-04-10 06:59:38 +0000 UTC]

I must read all of your related guides now.
Thoughtfully composed, and a very timely
community publication!

👍: 0 ⏩: 0

DrMusic2-1 In reply to ??? [2010-04-10 04:04:32 +0000 UTC]

Very helpful.

👍: 0 ⏩: 0

Jetfreak-7 In reply to ??? [2010-04-10 03:51:19 +0000 UTC]

Brilliant, very well written

👍: 0 ⏩: 0

Phoenix667 In reply to ??? [2010-04-10 03:38:37 +0000 UTC]

great guide! i usually find myself triying to show the disadvantages of a piece without turning the artist down!

👍: 0 ⏩: 0

TobiObito4ever In reply to ??? [2010-04-10 01:34:04 +0000 UTC]

Oh! Th-thanks! I wish I had this when I received a couple comments like this...

There was this guy who insulted people's artwork. Don't worry; I chewed him out big time. (the admins got him) =3=

👍: 0 ⏩: 1

3wyl In reply to TobiObito4ever [2010-04-10 18:54:28 +0000 UTC]

Ooh, good on you!

👍: 0 ⏩: 0

gracie-is-a-pie In reply to ??? [2010-04-10 01:15:52 +0000 UTC]

It makes me happy that I usually tried to do those things listed in the "Showing the disadvantages" part before actually reading this.

But the second part was really helpful.

Unfortunately, a lot of those don't really work on YouTube, because YT isn't as much of a courteous community as deviantART. :[

👍: 0 ⏩: 1

3wyl In reply to gracie-is-a-pie [2010-04-10 18:54:15 +0000 UTC]

Ah... Yes, YouTube is another matter entirely.

👍: 0 ⏩: 1

gracie-is-a-pie In reply to 3wyl [2010-04-10 21:05:43 +0000 UTC]

It's saddening. There are so many people who just don't care. :[

👍: 0 ⏩: 1

3wyl In reply to gracie-is-a-pie [2010-04-11 19:37:32 +0000 UTC]

True, that.. but there is also a balance. There are plenty of people who care as well.

👍: 0 ⏩: 0

Murd-tuffin In reply to ??? [2010-04-10 00:34:36 +0000 UTC]

Great article! Honestly, I'm glad you did this because there are a lot of people who could stand to learn from it.

👍: 0 ⏩: 0

itchcrotch In reply to ??? [2010-04-10 00:29:05 +0000 UTC]

in shirt, person B needs to harden the fuck up

👍: 0 ⏩: 1


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